TREDAGAIN Lifetime Guarantee covers its footwear against manufacturer’s defects related to workmanship and material quality. TREDAGAIN will repair or replace defective footwear returned to us within the guarantee period, at our discretion.
Examples of what is covered include:
Examples of what is not covered include:
Any problem not listed above will be evaluated on an individual basis by TREDAGAIN.
TREDAGAIN will exchange footwear bought through our online website for a different size if returned within 30 days from the original purchase date. Footwear must be returned in unworn condition to qualify. When you return your shoes, please indicate the replacement size you would like and we will replace it within 14 days from the day we receive the return. In the event we have sold out of the desired size, you will have the option to apply the cost of the original item to the purchase of a replacement product.
If your footwear is covered under either the workmanship or fit warranty, please click on the following link. Postage for returns due to workmanship or fit are free. TREDAGAIN is not responsible for returns lost en route.
TREDAGAIN reserves the right to amend the TREDAGAIN Guarantee. Any changes to the policy will be posted at www.tredagain.com.